Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, including your name, email address, and password. We also collect content you save to Relay, including AI outputs, project data, and artifacts. When you use our browser extension and choose to save an item, we collect the AI-generated content you selected, along with the prompt you entered to produce it, the URL of the conversation or page it came from, and the time it was captured. We collect this so you and your teammates can see the origin of each saved item. The extension also stores your Relay login session locally in your browser so you stay signed in between uses; this session data never leaves your device except to authenticate your saves with Relay. We automatically collect certain technical information including your IP address, browser type, and usage data to improve our services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes operating the Relay platform, processing payments through Stripe, sending notifications and emails, providing customer support, and analyzing usage patterns to improve features. We do not sell your personal information to third parties. We do not allow advertisers to target you based on your content.
3. Data Storage and Security
Relay stores customer data with Supabase, our database infrastructure provider. Supabase's platform is independently audited and certified to SOC 2 Type 2 and ISO 27001, and all data is encrypted in transit (TLS) and at rest (AES-256). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. AI Content
Content you save from AI tools (Claude, ChatGPT, Gemini, etc.) is stored in your Relay workspace and is only accessible to you and teammates you explicitly invite. We do not use your saved AI content to train any models. We do not share your content with third parties except as necessary to provide our services.
5. Sharing Your Information
We may share your information with service providers who assist us in operating our platform, including Supabase (database), Stripe (payments), Resend (email), Vercel (hosting), and Plausible (privacy-friendly, cookieless analytics). These providers are contractually obligated to protect your information. We may disclose your information if required by law or to protect the rights, property, or safety of Relay, our users, or others.
6. Cookies
We use cookies and similar tracking technologies to maintain your login session and remember your preferences. We do not use advertising cookies or track you across third-party websites. For website analytics we use Plausible, a privacy-friendly analytics tool that does not use cookies or collect personal data. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can export your data from your profile settings. You can delete your account by contacting us at hello@relay-work.com. If you are located in the European Economic Area, you have additional rights under GDPR including the right to data portability and the right to object to processing.
8. Children's Privacy
Relay is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hello@relay-work.com and we will delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Your continued use of Relay after any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@relay-work.com or visit relay-work.com.